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When it comes to mortgages for a home purchase or refinance, people want a process that is simplified and has their financial goals in mind, but they also want their Mortgage Loan Officer to treat them personally with care, understanding, professionalism, and empathy. Lauree Leyland with Volunteer Mortgage Inc. gets that.
A self-admitted “people person”, Lauree has never met a stranger and loves helping her family, her community, and her clients. “I love that I can work in an industry that many people find challenging and stressful, and have made it an outlet to make a difference in people’s lives and in the lives of their family and community as well. I have always been service oriented, whether it was on the mission field in the Cumberland Mountains, in Guatemala after the earthquakes or as a university administrator working one-on-one with students for 16 years or with a few of the Tennessee Titans by helping them organize and host their individual charities and events, the most rewarding part of any job has been impacting lives for the better. My career as a mortgage professional is another extension of that premier life goal. I am passionate about doing more than just “the job”. I am passionate about what improves the well being and financial future of my clients, and I am passionate about making my clients feel that when the process is done, I am not only their loan officer but a friend.”
Lauree! She’s the best! She cares about people a lot and she’s a great at what she does. She’s a powerhouse and I’d never work with anyone else besides her. She talks me through every single step of the process.
This was the first home I have purchased. Lauree was great explaining the process and what to expect. Her communication during the entire process meant I knew exactly where we were in the process and not only what to expect next but also what I need to complete to help get us to the next steps. We ran into an unexpected snag during the last week that could have pushed our closing out another week and Lauree worked ALL the possibilities and we closed on the original date. I also want to mention her assistant Annie was great. Without Annie finding different insurance options…I know I couldn’t have found the options she was able to find for us. Annie also was able to convert some of the VA documents to doc-u-sign for me. This was so helpful because I did t have to chase down a printer to print and sign them and then rescan them to send.
Lauree was incredible from start to finish! We had a difficult situation with two properties in Texas and trying to move to Tennessee. She gave us the confidence and the understanding to make this transition possible. She is a professional through and through. We will use her from now one in our future endeavors. Her whole team was efficient and an absolute pleasure to work with.
Lauree is what made the experience great!
At every stage of the process we felt like we were given great advice and clear explanations of pros/cons for any needed changes or options. I really appreciate the experience of working with Lauree as she was a calming influence in a competitive market as we made decisions.
Lauree and Anne both being very knowledgeable and well informative ! They were able to answer ant questions etc..
Lauree is so awesome to work with!! She is professional, timely and very knowledgeable about her field!!! This is my second time using her!
: Great communication and attention to detail.
Her dedication Her understanding And her genuine nature. Everything about her and her staff was absolutely fantastic!!
My experience was great because everyone was professional and communicated with me regularly. I felt that I was the only customer and was treated with high priority service.
Professionalism and appreciation of my needs and attention to my specificities.
Lauree was a fantastic agent and was extremely helpful during every step of this process I would recommend her to anyone looking for a house
Lauree took great care of me the process was quick and easy she's the best.
Lauree took great care of me the process was quick and easy she's the best.
Lauree is very thorough, polite, prompt, and takes time to explain every step.
Lauree was very informative and easy to work with.
Lauree was very informative and easy to work with.
Lauree is so knowledgeable and shares that with clients to make educated decisions with ease.
Lauree not only got us through our first time home buying process but she also did our refinance a few years later. She is extremely knowledgeable and up to date with all the rules and exceptions. She works hard to get things done as quickly as possible and keeps you informed every step of the way which helps to take the stress levels down on the clients end. Lauree also treats her clients like family and thats another reason we used her services again for our refinance. She's involved in every step of the way. We couldn't have asked for a better person to help us with both of our processes, buying and refinance. We will also choose her for any of our future needs.
Everything was great!
Everything is perfect. Lauree is very professional and go way beyond to make everything work out!
Lauree was exceptional!
Her kindness and knowledge
Her kindness and knowledge
Super smooth process and transaction took less than a month.
Honestly, everything! Lauree made this a very easy process. She is extremely knowledgeable and helpful especially for someone like myself that is not very knowledgeable in the industry.
Honestly, everything! Lauree made this a very easy process. She is extremely knowledgeable and helpful especially for someone like myself that is not very knowledgeable in the industry.
The team including Alicia, Annie everyone was patient and work as a team.. Thank you
Lauree was great to work with. She was professional, knowledgeable, personable, available, and very helpful. I felt like she was here for us every step of the way and that we could depend on her whenever we needed, even times we didn't know we needed her. She was great. I will forever be grateful for her. Thank you Lauree!!!
Lauree! She is amazing! Love her! Smart as a whip on so many topics and levels; a workhorse and a half; diligent; reliable; communicative; VERY responsive, approachable, and personable. I can throw a whole dictionary of words of praise for Lauree. She was EXACTLY what (whom) we needed!
Lauree Leyland was Great!!! I would highly recommend DAS!
Lauree and her staff helped us through every step and kept us informed.
Lauree was so informative and stayed on top of our refinance every step of the way. She kept in constant touch with us during the entire process. If we had any questions she was always there to answer them, any time of the day, even while she was on vacation. We love her. She treated us not just as clients but as family. Shes the best. We are repeat clients of hers and will always reach out to her for our homeowner needs.
Lauree was wonderful! She made the process so seamless for us and she found a way to overcome every obstacle. She also gave us great advice throughout the whole process!
Lauree is exquisite in everything she does. She is knowledgeable, personable, and takes the time to educate her clients. You can feel her passion when she speaks and know that she ultimately has your best interests at heart. She is so inspiring and makes me even want to consider getting into her same business field! I definitely will be using her again if I buy another home in the future. We LOVE Lauree!!!!
Lauree was fantastic at getting everything together and giving us a great rate on our mortgage
The best mortgage broker east of the Mississippi!
Lauree was incredibly thorough in helping us understand everything that was going on and what we needed to do. She was willing to talk through anything we needed whenever we needed. I cannot imagine going through buying a house without her!
Lauree was quick to communicate, professional, and did what needed to get the job. Even with a difficult title company, she got things done smoothly and with very little stress to us!
Lauree was very pleasant to talk to. She could always answer my questions. I felt like she did what was best for my situation in refinancing.
Lauree was great to work with; knowledgeable, personable, and professional. She answered all our of questions in a timely manner and was very thorough in explaining the process.
Lauree was her usual self: helpful, informative, detail-oriented, courteous, considerate
Lauree is great, she's upfront and direct about each step of the process, and was always willing and able to answer all of my many questions!
Great service, excellent rate, and a good friend.
Lauree is Amazing! She truly goes to bat for you. Top notch in her field, works tirelessly for her clients... she is The First Class MortgageLady! Aleda S.
Great
Lauree was awesome!! She over exceeded my expectations and made our first home buying experience amazing. She went above and beyond to help us with any concerns or questions we had. She made the tough stuff seem like a breeze!
Lauree helped walk me through each stage of the loan process and ensured I was comfortable with every step we made. She shared her wealth of knowledge with me and fielded all my questions regarding my very first home purchase. She's the best!!
Lauree was really great to work with. Always kept constant communication through out the entire mortgage process and took the time to explain every detail thoroughly and made sure I understood exactly what was going on.
Lauree was so hands on and informative! She took the time to explain the process and walk thru different options with me.
Lauree worked with me for months on my loan. She worked outside the box and made it happen. I couldn't have a better loan agent. We call her the miracle worker. She is awesome that God for her.
My experience with Volunteer Mortgage was exceptional, Lauree Leyland was the consummate professional and I have referred her to a colleague who will also be using Volunteer Mortgage. Thank you!
Lauree is absolutely amazing! Thank you so much for your help in getting us into our first home!
Lauree Leyland was great help i was new at this and she was a big help she knows her job she did great in helping me through it all and im so happy now in my home thanks to Laurie and also all of volunteer mortgage and my realator Sonya Patterson they worked good together
Working with Lauree made the process so easy. My refinance was done faster than I thought it would be and Lauree went out of her way to make sure I was in the loop the entire time.
I can't say enough about how pleased we are to have had Lauree Leyland as our trusted loan officer. Lauree is so knowledgeable, caring and very professional. The thing that we admire most about her is the fact that she is so motivated and determined to make sure that her customers are taken care of in the most excellent way possible. It is so good to have the peace and confidence in knowing that we have someone who is not just trying to get us into a loan but was making sure that we are doing what is best for our lives. Her work ethic is superb and she has such a kind and considerate heart. I highly recommend her to anyone that's in need of a loan officer. I will send everyone I know her way.
I have been in real estate as an investor, a Realtor, and as a title agent for over 20 years. I have worked with Lauree on over a hundred deals. Not only does she know her business and have familiarity with dozens of different products, but she approaches each and every deal as an opportunity to build a relationship with her clients. She’s not just in this to make a buck, she’s in this to help people. Working at a title company, I know dozens of loan officers, and Lauree is the loan officer I trusted for financing when I bought my house.
It is a pleasure doing business with Lauree Leyland. Volunteer Mortgage has been a client of mine for the past 6 years and Lauree and I have enjoyed a close business relationship for 3+ years. As the top loan originator, she’s tenacious and aggressive but kind and caring at the same time, treating her borrower’s like family. Even during stressful times, Lauree always remains even keel to take care of what matters most, which is to fulfill the expectations of her client. I’ve been in the mortgage business for 20+ years and seen people come and go. This is an industry driven by strong relationships, which is why Lauree is so successful. I’m a firm believer that if you treat people with dignity, respect and kindness without expecting anything in return, you will see a return two fold. Put simply, Lauree just gets it. I can confidently say that if you have an opportunity to work with her, rest assured you will not be disappointed.
I love dealing with Lauree. Not only is she knowledgeable and professional, but she will “give her all” to see that her customer’s are satisfied.
I have worked with Lauree for several years. She has handled my personal real estate transactions, as well as those of my clients. I have also referred her to the other agents within my firm. Lauree truly cares about her clients and will go above and beyond to make sure a transaction works and goes as smoothly as possible. I am grateful for every opportunity I have to work with Lauree, and I am honored to also call her my friend.
It is always a pleasure for me and my buyer clients to work with Lauree. She has tremendous follow up skills and the broad knowledge to handle any kind of loan from traditional homes, to jumbo loans and even the occasional manufactured home when the need arises. Lauree has empathy to put herself in the client’s shoes and understands the importance of true customer service. She stays calm when all around her are not and always keeps her client’s interests first.
Lauree we just wanted to let you know it was pleasure to work with you.. We really don't know what we would have done without you. You are the most professional person we have worked with for our mortgage needs. We look forward to working with you again, you have been such a Blessing.......
As a financial advisor by trade, I was especially appreciative of the way Lauree handled both of our mortgage transactions. My growing family achieved their financial goals with ease and it has been a pleasure dealing with Lauree both personally and professionally.
We are thankful for Lauree! Her knowledge and expertise helped guide my husband and I all the way to a very smooth closing for 3 different mortgages in the past 3 years with flawless execution! Having Lauree behind us empowered us to make informed decisions that were right for our family.
