Charlotte Goodwin

  • Sales Manager
  • NMLS: 411735
  • (931) 994-5423
  • (931) 267-5200
  • 2001 Peavine Rd, Unit 104
  • Crossville, TN 38571

Welcome to my website

Whether you're buying, selling, refinancing, or building your dream home, you have a lot riding on your loan specialist. Since market conditions and mortgage programs change frequently, you need to make sure you're dealing with a top professional who is able to give you quick and accurate financial advice. I have the expertise and knowledge you need to explore the many financing options available.

Ensuring that you make the right choice for you and your family is my ultimate goal. And I am committed to providing my customers with mortgage services that exceed their expectations. I hope you'll browse my website, check out the different loan programs I have available, use my decision-making tools and calculators, and apply for a loan in just four easy steps with the short form Application.

After you've applied, I'll call you to discuss the details of your loan, or you may choose to set up an appointment with me using my online form. As always, you may contact me anytime by phone, fax or email for personalized service and expert advice.

Pleasant & easy to communicate things in a timely fashion. Also, Charlotte stayed on top of things & nothing slipped by.

1 week ago
John Peter T.

Miss Charlotte was absolutely amazing she answered every question and was more than helpful on so many occasions of getting our family in our home.

1 month ago
Larry Michael C.

She worked so hard for us as our loan had some hurdles that were not easy

2 months ago
Jeffry D S.

Communicated the process very well, and very efficient and friendly

2 months ago
Susan A C.

Charlotte was helpful, informative, professional, understanding, and easy to talk with. We trust her advice and would recommend her to anyone needing help with lending needs....

3 months ago
Jonathan S F.

Charlotte was so great! She helped us navigate the process with the least amount of stress. We were selling and buying and she was always just a phone call away

3 months ago
Zachary L K.

Made the process very easy anytime I emailed her response time was excellent very pleasant to work with thank you so much

4 months ago
Shawn Michael V.

Charlotte was very professional, helpful, and unflappable through the whole process. She made a rather unconventional closing easy and stress-free. And she is a very good person.

4 months ago
Jenna D W.

The personable and service that made us feel as we was family. Thanks for all the hard work and going above and beyond your job!

4 months ago
William Cody T.

Very personable and responded to our questions right away. We felt like we had known Charlotte forever. So thankful she was recommended to us.

4 months ago
Sandra K Bull

You made it GREAT Great from the very beginning to the very end!

4 months ago
George W Bull

She was an open ear, always gave advice. Personable. Made a move of a family of 7 less stressful.

4 months ago
Bridgette Marie M.

Charlotte made the entire process easy and communicated with every step of the way. Very fast to reply to emails or calls when we had questions and was very patient with us.

5 months ago
Heather V.

Charlotte's expertise , knowledge, positive attitude. Great communication. Very supportive

5 months ago
Laura A P.

We really appreciated all of the constant contact we had with Charlotte. She is a very thorough and knowledgeable agent.

5 months ago
Frankie Lee Ann S.

This is the second time Charlotte helped us purchase a home this year. Very helpful, attentive, and a pleasure to work with!

5 months ago
Dawn G.

Mrs. Goodwin is very knowledgeable and easy to communicate with! She makes the mortgage process fast and easy!

6 months ago
Hannah G. B.

Charlotte is a professional. She knows her business very well. Always keeping us informed from the first day until the day we closed. Charlotte was always calm and confident, this took the stress out of the loan process. Highly recommend her.

6 months ago
Allan Dale L.

The selling of my home and buying if this home was a nightmare. Charlotte was the calm in the midst of the storm. She was very honest about the difficulties that could arise with a bermed home in regards to financing and insurance. She was a wealth of information in directing me to the right people with my insurance needs. I have always referred to her as Crossville's own Lady Diana due to her poise and grace and overall knowledge and professionalism.

6 months ago
Sharon Annette T.

Charlotte patiently and willingly answered all questions, especially some credit inquiry requirements that seemed probing at first but afterwards we understood why they were necessary. She is the best.

6 months ago
Patricia Ryan S.

Charlotte Goodwin . A very pleasant person to work with , as well as professional . Couldn't hask for a better Company to work with, and if I knew any one here in Tennessee , I would recommend then

6 months ago
George Joseph P.

I felt like Everything was being handled by a professional AND a friend. Charlotte is willing to talk to you, answer any questions , and gets right back to you if need be. It was honestly like working with a friend.

7 months ago
Shelly Louise P.

Charlotte kept us informed and responded very quickly to any questions we had.

7 months ago
Lisa A B

Charlotte kept us informed and responded very quickly to any questions we had.

7 months ago
Lisa A B

Ms Goodwin is very through and keeps her customer updated throughout the process

7 months ago
Randy Edward R.

Ms Goodwin is very through and keeps her customer updated throughout the process

7 months ago
Randy Edward R.

Charlotte was amazing in all aspects!!

7 months ago
Kenzie J S.

Charlotte made our experience great for many reasons. She is extremely knowledgeable about what she does, she made sure we understood every part of the process, she answered all of our questions, and we were able to contact her anytime. Furthermore, she is a genuine person and I don't think I would trust anyone else with my business. I don't think you will find anyone even in the same realm that is half as good as Charlotte is as what she does; any repeat business I have for myself or others will be with her. Lastly, the few attributes about our experience I mentioned previously is a far from exhaustive list because I could sit and write for quite some time here: Charlotte is amazing and I probably wouldn't even have a house if it wasn't for her.

7 months ago
Michael Jay S.

Charlotte made it great

8 months ago
Desa J.

Charlotte was helpful she walked me through the entire process told me exactly what was needed and helped me extremely. I cannot thank her enough. She is very dedicated to her work and just an overall amazing person.

8 months ago
Courtney Renea D.

The great service

9 months ago
Jerome Kent N.

The great service

9 months ago
Jerome Kent N.

I couldn’t have ask for a better person. She was completely on top of things . Charlotte communicated fast . She is an Angel

9 months ago
Sara D W.

I couldn’t have ask for a better person. She was completely on top of things . Charlotte communicated fast . She is an Angel

9 months ago
Sara D W.

: Charlotte took care of everything we needed during the entire process and made it easy as pie. I would highly recommend her service to anyone seeking a good mortgage experience.

9 months ago
James Gregory

Great communication regarding status

9 months ago
Debra Ann M.

Charlotte was very helpful, patient, and kept us informed every step of the way.

9 months ago
Dawn Marie G.

Very responsive to our questions and guided us through each step of the application in a timely manner.

10 months ago
Michael D H.

Answered timely and efficiently. Was at our closing, helped us understand everything

10 months ago
Nancy L H.

Charlotte was so great to work with!

10 months ago
Gerald Carleton S.

Charlotte was so great to work with!

10 months ago
Gerald Carleton S.

Charlotte was very responsive and communicative. I admire these qualities in people, particularly in business transactions.

10 months ago
Frederick Edmond R.

Every time I called or email or sent text, Mrs. Charlotte was there. Please thank her and her Staff for Karen and I, Carl

10 months ago
Carl G.

Charlotte was very attentive to our needs and she answered all of our questions almost immediately. She communicated with us in whatever way we were comfortable, and she got us a fantastic interest rate. Highly recommend!

1 year ago
Joshua H.

The communication was great and following up on every step of the process!

1 year ago
Kim

Charlotte Goodwin was very welcoming, professional and informative. With her extensive knowledge and experience, she confidently guided us through each phase of the automated secure streamlined mortgage loan process. We were thankful for Charlotte’s excellent detailed communication! We highly recommend Charlotte Goodwin to everyone for a positive, personal and successful loan experience.

1 year ago
Rhonda

Charlotte is very knowledgeable about mortgage loans and was able to provide expert advice. She is very friendly and goes out of her way to help anyway she can. The whole experience with Charlotte was actually enjoyable with no stress or concerns. If I were to need another home loan, I would definitely go to Charlotte first.

1 year ago
Paul

Charlotte was very personable and Ink of her as a friend

1 year ago
Roxie

Charlotte was exceptional from beginning to end. I had never gone through this process on my own and she was helpful, considerate, and very patient every step of the way. I would love for anyone going through the home-buying process to be able to tak read full review

1 year ago
Ann

Charlotte is a very warm and professional person. She communicated with me consistently and quickly. She made sure that I understood all aspects of the process and answered all my questions thoroughly. I really enjoyed working with Charlotte.

1 year ago
Lori

Very good communication

1 year ago
Sean

Going out of her way to get me started and approved on a loan really cares about her customer

1 year ago
Daniel

Charlotte was fantastic. This loan was such a long process. Our repairs took longer than normal due to delays beyond our control. Charlotte kept us informed from start to finish. Would highly recommend her!

1 year ago
Samantha

From start to finish, Charlotte, made every step of the whole process easy to understand and accomplish. There were no grey areas, she went above and beyond to inform us of our options and aid us in achieving our goals. She is a blessing and we appreciate her very much!

1 year ago
Eddy

Charlotte from the first time we met her till after closing on our house was always kind, professional and kept us informed.

1 year ago
Ronald

The level of communication, and the time she took to explain everything to us was very helpful. Very professional and personable. Great experience for sure .

1 year ago
Mark

Charlotte did everything she could to help us make the purchase of our home go as smoothly as she could. It was a bumpy ride at times but with her help, we got it done!

1 year ago
Gregory

Very easy to talk to and understand. Every step of the way Is well explained to you.

1 year ago
Jennifer

Charlotte is amazing to work with. She will take the extra time to explain everything, is sincere, trustworthy, and goes above and beyond. I would highly recommend Charlotte to anyone!

1 year ago
Lindsay
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