Meet The Team

Loan Officers


About Charles

Welcome to my website
 
Whether you're buying, selling, refinancing, or building your dream home, you have a lot riding on your loan specialist. Since market conditions and mortgage programs change frequently, you need to make sure you're dealing with a top professional who is able to give you quick and accurate financial advice. I have the expertise and knowledge you need to explore the many financing options available.
 
Ensuring that you make the right choice for you and your family is my ultimate goal. And I am committed to providing my customers with mortgage services that exceed their expectations. I hope you'll browse my website, check out the different loan programs I have available, use my decision-making tools and calculators, and apply for a loan in just four easy steps with the short form Application.
 
After you've applied, I'll call you to discuss the details of your loan, or you may choose to set up an appointment with me using my online form. As always, you may contact me anytime by phone, fax or email for personalized service and expert advice.

Testimonials


Ease of document upload, speed of entire process was efficient, and great professional recommendations throughout.


Their whole staff was concerned with my needs and doing whatever amount of work necessary to get me approved for my home loan. Even being available to me on nights and weekends. No question or concern was too minor or too small. I wouldn't be in my home without the caring people at Volunteer Mortgage. I thank you for your knowledgeable caring assistance.


Buying a house can be stressful, Charles Boner took all that stress away. I highly recommend him to anyone!


Charles has been wonderful to work with! He answered all of our questions and was very responsive with his communication. It was a pleasure to work with him and Volunteer Mortgage.


If you are looking for a mortgage, Volunteer Mortgage, Inc. has the most professional and friendly people. You will be happy all the way through the process.


I refinanced my home thru Volunteer Mortgage earlier this year and was very pleased with the consideration and efficient manner my loan was handled.

About Mark

Welcome to my website
 
My team and I are constantly striving to perfect the customer experience while providing expert advice on how to handle one of the most important investments of our client’s lives. When you trust my team with your home loan, you can expect constant communication and direction in navigating the process in a timely manner.

My son, Dylan, and his mother, Becca, are the highlights of my life. When I am not working, my goal is to spend as much time as possible with them and my extended family. I’m a music and sports junkie so if you think you can stump me in trivia, I always welcome a challenge. I’m devoted to the communities I serve and can usually be found donating my time and money to charities and organizations that make these neighborhoods stronger. My choice organizations are ones that take care of our military. If you are a veteran or active military, let me take this moment to thank you for your service to this country.

Mortgage guidelines change many times per year, and you can expect my team to know what program is the best fit for you. It may seem like we ask a lot of questions, but we only do this so we can get to know you and we would hate to put you in a lesser program because we didn’t know something that may get you a better loan.

Our clients are very important to us. We know that operating on referrals is the best way to do business, and we feel luck that a majority of our business is referral based.

Testimonials


Very responsive, friendly, and helpful (because I had no idea what I was doing at all) !

Emma K.


Your persistence and encouragement to get our dream home till we got it.Thank you so much and God bless you all ????

John Anthony S.


Mark communicated well and was very knowledgeable.

Jarret D M.


Mark's responsiveness on nights, weekends and everywhere in between persisting or updating documentation regularly as we threw offers around in this insane market was outstanding. Couldn't have made it all final come together without his persistence and patience.

James P.


1. The professionalism 2. Being relatable 3. Eager to mentor and guide 4. Walking through the whole process and keeping updated with needs 5. We CLOSED 6. Going the extra mile and then some

Bianca M.

About Lauree

Welcome to my website
 
When it comes to mortgages for a home purchase or refinance, people want a process that is simplified and has their financial goals in mind, but they also want their Mortgage Loan Officer to treat them personally with care, understanding, professionalism, and empathy. Lauree Leyland with Volunteer Mortgage Inc. gets that. 


A self-admitted “people person”, Lauree has never met a stranger and loves helping her family, her community, and her clients.
“I love that I can work in an industry that many people find challenging and stressful, and have made it an outlet to make a difference in people’s lives and in the lives of their family and community as well. I have always been service oriented, whether it was on the mission field in the Cumberland Mountains, in Guatemala after the earthquakes or as a university administrator working one-on-one with students for 16 years or with a few of the Tennessee Titans by helping them organize and host their individual charities and events, the most rewarding part of any job has been impacting lives for the better. My career as a mortgage professional is another extension of that premier life goal. I am passionate about doing more than just “the job”. I am passionate about what improves the well being and financial future of my clients, and I am passionate about making my clients feel that when the process is done, I am not only their loan officer but a friend.” 

Testimonials


Lauree! She’s the best! She cares about people a lot and she’s a great at what she does. She’s a powerhouse and I’d never work with anyone else besides her. She talks me through every single step of the process.

Kaitlyn R


This was the first home I have purchased. Lauree was great explaining the process and what to expect. Her communication during the entire process meant I knew exactly where we were in the process and not only what to expect next but also what I need to complete to help get us to the next steps. We ran into an unexpected snag during the last week that could have pushed our closing out another week and Lauree worked ALL the possibilities and we closed on the original date. I also want to mention her assistant Annie was great. Without Annie finding different insurance options…I know I couldn’t have found the options she was able to find for us. Annie also was able to convert some of the VA documents to doc-u-sign for me. This was so helpful because I did t have to chase down a printer to print and sign them and then rescan them to send.

Mark Charles W.


Lauree was incredible from start to finish! We had a difficult situation with two properties in Texas and trying to move to Tennessee. She gave us the confidence and the understanding to make this transition possible. She is a professional through and through. We will use her from now one in our future endeavors. Her whole team was efficient and an absolute pleasure to work with.

Justin Wesley H.


At every stage of the process we felt like we were given great advice and clear explanations of pros/cons for any needed changes or options. I really appreciate the experience of working with Lauree as she was a calming influence in a competitive market as we made decisions.

Carlos D.


Lauree and Anne both being very knowledgeable and well informative ! They were able to answer ant questions etc..

Joshua D.

About Charlotte

Welcome to my website
 
Whether you're buying, selling, refinancing, or building your dream home, you have a lot riding on your loan specialist. Since market conditions and mortgage programs change frequently, you need to make sure you're dealing with a top professional who is able to give you quick and accurate financial advice. I have the expertise and knowledge you need to explore the many financing options available.


Ensuring that you make the right choice for you and your family is my ultimate goal. And I am committed to providing my customers with mortgage services that exceed their expectations. I hope you'll browse my website, check out the different loan programs I have available, use my decision-making tools and calculators, and apply for a loan in just four easy steps with the short form Application.


After you've applied, I'll call you to discuss the details of your loan, or you may choose to set up an appointment with me using my online form. As always, you may contact me anytime by phone, fax or email for personalized service and expert advice.

Testimonials


Charlotte helped me through every single step of this process and was always available if I had a question about anything.

Journey Cheyenne H.


Everything!! Charlotte is amazing!!

Dina Renee P.


Charlotte was the best, helped us so much get our Mortgage financed. She was very friendly, & so helpful & kind.

William A L.


Pleasant & easy to communicate things in a timely fashion. Also, Charlotte stayed on top of things & nothing slipped by.

John Peter T.


Miss Charlotte was absolutely amazing she answered every question and was more than helpful on so many occasions of getting our family in our home.

Larry Michael C.

About Chris

Welcome to my website
 
Whether you're buying, selling, refinancing, or building your dream home, you have a lot riding on your loan specialist. Since market conditions and mortgage programs change frequently, you need to make sure you\'re dealing with a top professional who is able to give you quick and accurate financial advice. I have the expertise and knowledge you need to explore the many financing options available.


Ensuring that you make the right choice for you and your family is my ultimate goal. And I am committed to providing my customers with mortgage services that exceed their expectations. I hope you'll browse my website, check out the different loan programs I have available, use my decision-making tools and calculators, and apply for a loan in just four easy steps with the short form Application.


After you've applied, I'll call you to discuss the details of your loan, or you may choose to set up an appointment with me using my online form. As always, you may contact me anytime by phone, fax or email for personalized service and expert advice.

Testimonials


Chris was very communicative and effective.

Hannah Noelle G.


Chris was available when we needed him and was always ready to work even after usual business hours. He was friendly and knowledgeable and explained the process every step of the way.

Lisa D.


The attentiveness that Chris provided during the entire process kept our minds at ease.

Marcus D.


Everything was really effort less, and Chris was easy to get ahold of even at lunch time if I had questions. I had a super power to always call him while he was eating for some reason, but he always picked up. He was relatable, and was able to break things down Barney style for me when I was lost in the sauce.

Jason S. H.


You were all wonderful, thanks for helping us get into our dream home!

Brittney H.

Welcome to my website

 
Whether you're buying, selling, refinancing, or building your dream home, you have a lot riding on your loan specialist. Since market conditions and mortgage programs change frequently, you need to make sure you're dealing with a top professional who is able to give you quick and accurate financial advice. I have the expertise and knowledge you need to explore the many financing options available.


Ensuring that you make the right choice for you and your family is my ultimate goal. And I am committed to providing my customers with mortgage services that exceed their expectations. I hope you'll browse my website, check out the different loan programs I have available, use my decision-making tools and calculators, and apply for a loan in just four easy steps with the short form Application.


After you've applied, I'll call you to discuss the details of your loan, or you may choose to set up an appointment with me using my online form. As always, you may contact me anytime by phone, fax or email for personalized service and expert advice.

Derek Jackson

Mortgage Loan Originator

NMLS# 1257690


Welcome to my website

 
With over 18 years of experience in the mortgage and financial industry, Derek Jackson is committed to superior customer service throughout his client’s financing process. Derek believes that it is extremely important to educate his clients with knowledge of the mortgage market and products available to accomplish their goals. Whether you are refinancing a current home or purchasing an investment, first or second home, Derek’s attention to detail will be the roadmap to success. Derek understands that your personal needs are paramount.


Derek’s primary goal is to alleviate any concern about obtaining a mortgage by offering an unparalleled level of communication to keep his clients aware of every aspect of the process. Derek’s vast knowledge and experience help make every transaction a success. He and his team also possess an established network of professionals in the community who can offer assistance along the way or in the future.


USA Mortgage is the largest full-service lender in Missouri and has expertise in most available programs, such as FHA, VA, Conventional, Renovation, and USDA loans. They understand the importance of the clients’ mortgage transactions and are committed to providing quality service and various options for achieving every client’s goals.

Testimonials


Derek and the USA Mortgage team were extremely helpful through the purchasing process. Always communicating, always available to answer all my questions.

Elgin C.


Professional and informative

Christopher S.


Made it easy for me

Darius P.


The process was very smooth. We were able to focus on other things.

Kevin K.


Megan was awesome. She was great about answering questions super fast and being very thorough. Ten times better than our last mortgage experience and nothing bad even happened last time. Megan is great at her job and probably deserves a raise.

Kurtis M.

Megan Van De Boe

Mortgage Loan Originator

NMLS# 1896063


Welcome to my website

 
As you consider selling, buying, refinancing, or even building your dream home, there is a lot riding on your Mortgage Loan Originator. With mortgage programs and market conditions changing constantly, you need to make sure you are working with a skilled professional who can respond to you quickly.


As an experienced Mortgage Loan Originator, I understand everyone’s financial situation is different and should be treated as such. I am committed to providing my customers with mortgage services that exceed their expectations. I have the knowledge and expertise you need to make the right choice for you and your family.


I hope you’ll check out my website, look through the different loan programs I have to offer, and use USA Mortgage’s secure online application to start the journey towards your new home. After applying, I’ll give you a call to discuss the details of your loan, or we can find a time to meet in person to look over it all together. I can always be reached by phone, fax, or email for individualized service or if you have questions throughout the process. I look forward to working with you!

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